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4493535

市話直撥,手機加(02)

Eleven by BFH

Good 6.6 (43 reviews)
 Mexico, Gonzalo Guerrero

With a stay at Eleven by BFH, you'll be centrally located in Playa del Carmen, a 8-minute walk from Quinta Avenida and 14 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.9 mi (1.4 km) from Mamitas Beach and 1.6 mi (2.6 km) from Playa del Carmen Maritime Terminal. Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets. Featured amenities include express check-out and luggage storage. Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM. This property is closed from March 11 2025 to March 10 2027 (dates subject to change).

Address: Gonzalo Guerrero II Mz. 26 Lt. 4 Avenida 30 Esq. Calle 20 Nte Playa del Carmen QROO 77710 MX

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Facilities and Services
Other Services
  • Daily
  • Casino nearby
  • Express check-out
  • Tours/ticket assistance
  • Rooftop terrace
  • Number of outdoor pools - 1
  • Beach cabanas (surcharge)
  • Luggage storage
  • Wheelchair accessible – no
  • Outdoor furniture
  • Well-lit path to entrance
  • Health or beauty spa nearby
  • Smoke-free property
  • Upper floors accessible by stairs only
  • Pool sun loungers
  • Front desk (limited hours)
Dining, drinking, and snacking
  • Free continental breakfast
  • Free breakfast
Internet access
  • Free WiFi
Nearby Attractions
Check-in Instructions
check-in

start time: 3:00 PM
end time: 7:00 AM

check-out

check-out time: 12:00 PM

Min Age for Check-in: 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: PayPal
  • Cashless transactions are available
  • Heating is not provided
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Notice
The front desk is open daily from noon - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Guests are required to contact this property by telephone, text message, or WhatsApp prior to arrival to arrange check-in.
Other Fee
Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 56 will be collected before check-in.

We have included all charges provided to us by the property.

Optional
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.