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4493535

市話直撥,手機加(02)

Eterna Tulum

Very Good 8.4 (44 reviews)
 Mexico, La Veleta

Located in Tulum (La Veleta), Eterna Tulum is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This hotel is 3.9 mi (6.2 km) from Tulum Beach and 5 mi (8 km) from Playa Paraiso. Treat yourself to a stay in one of the 25 individually decorated guestrooms, featuring heated floors. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily. Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle. Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. The shuttle (surcharge) will take you to the nearby beach or shopping center. Satisfy your appetite with Tex-Mex cuisine at Perpetua, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and dine alfresco. Dining is also available at the coffee shop/cafe. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Address: Calle Cobá Manzana 44 Lote 001 La Veleta 001 Tulum QROO 77760 MX

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Facilities and Services
Other Services
  • Distance from property (meters) - 1
  • Number of bars/lounges - 1
  • Ziplining nearby
  • Luggage storage
  • Electric bicycle charging station
  • Water dispenser use by guests actively encouraged
  • Garden
  • Outdoor furniture
  • Change of bed sheets (on request)
  • Limo or town car service available
  • Front entrance ramp
  • Scooter/moped rentals nearby
  • Surfing/bodyboarding nearby
  • Uncovered parking
  • Water-efficient toilets only
  • Number of coffee shops/cafes - 1
  • Handrails in stairways
  • Bicycle repair station
  • Bulk dispenser for toiletries
  • Swimming nearby
  • Number of accessible parking spaces - 4
  • Proposal/romance packages available
  • At least 80% of all lighting comes from LEDs
  • Beach shuttle (surcharge)
  • Express check-out
  • Vegetarian breakfast available
  • Water tubing nearby
  • Segway rental/tour nearby
  • Vegetarian menu options available
  • Water dispenser
  • Eco-friendly toiletries
  • Living plant wall
  • Eco-friendly cleaning products used
  • Wheelchair-accessible concierge desk
  • Multilingual staff
  • Number of restaurants - 1
  • Number of poolside bars - 1
  • Secured parking
  • Number of stairs to reach property - 4
  • Reception hall
  • Front desk (limited hours)
  • Cave exploring/spelunking nearby
  • Tours/ticket assistance
  • Theme park shuttle (surcharge)
  • Vending machine
  • Stairwell handrail height (inches) - 60
  • Well-lit path to entrance
  • Safe-deposit box at front desk
  • Wheelchairs available on site
  • LED light bulbs
  • Bicycle cleaning area
  • No accessible shuttle
  • Bus station shuttle (surcharge)
  • Concierge services
  • Health or beauty spa nearby
  • Bicycle rentals on site
  • Snorkeling nearby
  • Ferry terminal shuttle (surcharge)
  • Change of towels (on request)
  • Bicycle parking available
  • Grey water recycling system
  • Number of outdoor pools - 1
  • Recycling
  • Mosquito nets
  • Organic food
  • Wheelchair accessible (may have limitations)
  • Express check-in
  • Number of swim-up bars - 1
  • Coworking spaces
  • Upper floors accessible by stairs only
  • Hiking/biking trails nearby
  • Rooftop terrace
  • Comprehensive recycling policy
  • Eco-friendly cleaning products provided
  • Shopping center shuttle (surcharge)
  • Showcase for local artists
  • Ecotours nearby
  • Secured bicycle storage
  • Smoke-free property
  • Locally-owned & organized tours & activities
  • Laundry facilities
  • Skydiving nearby
  • Distance from property (ft) - 3
  • Stairwell handrail height (centimeters) - 150
  • Vegan menu options available
  • Pool sun loungers
Services and conveniences
  • Free long-term parking
  • Free self parking
  • Street parking
  • Free parking nearby
Things to do, ways to relax
  • Spa services on site
Internet access
  • Free WiFi
Accessibility
  • Wheelchair accessible parking
  • Braille or raised signage
Getting around
  • Airport transportation (surcharge)
Nearby Attractions
Check-in Instructions
check-in

start time: 3:00 PM
end time: anytime

check-out

check-out time: 12:00 PM

Min Age for Check-in: 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Notice
The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Other Fee
Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per accommodation, per stay
  • Service fee: MXN 20 per accommodation, per night
  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional
  • Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: MXN 400 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Clothing is optional at this property.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).