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4493535

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Grand Cititel Hanoi Hotel & Spa

Excellent 9.4 (312 reviews)
 Vietnam, Old Quarter

With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.8 mi (1.2 km) from Hanoi Old Town Night Market and 0.8 mi (1.4 km) from St. Joseph's Cathedral of Hanoi. Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers. Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Address: 13B Tong Dan, Hoan Kiem District Hanoi VN

(13B Tông Đản Hà Nội VN)

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Facilities and Services
Other Services
  • Train station drop-off (surcharge)
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Luggage storage
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches) - 39
  • Reception hall
  • Conference space size (feet) - 538
  • Number of meeting rooms - 1
  • Hiking/biking trails nearby
  • Area shuttle (surcharge)
  • Porter/bellhop
  • Free wired internet
  • Tours/ticket assistance
  • Well-lit path to entrance
  • Safe-deposit box at front desk
  • Cruise terminal shuttle (surcharge)
  • Train station pickup (surcharge)
  • Change of bed sheets (on request)
  • Elevator door width (centimeters) - 100
  • Shopping center shuttle (surcharge)
  • Designated smoking areas (fines apply)
  • No accessible shuttle
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Concierge services
  • 24-hour business center
  • Stair-free path to entrance
  • Laundry facilities
  • Business center
  • Change of towels (on request)
  • Designated smoking areas
  • Conference space size (meters) - 50
  • Multilingual staff
  • Lockers available
  • Number of restaurants - 1
Services and conveniences
  • Dry cleaning/laundry service
Things to do, ways to relax
  • Full-service spa
  • 24-hour fitness facilities
  • Spa treatment room(s)
Access
  • Meeting rooms
  • Conference space
  • Conference center
Internet access
  • Free WiFi
Getting around
  • Airport transportation (surcharge)
Nearby Attractions
Check-in Instructions
check-in

start time: 2:00 PM

check-out

check-out time: 12:00 PM

Min Age for Check-in: 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Notice
This property offers transfers from the cruise terminal and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Other Fee
Optional
  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old)
  • Rollaway bed fee: VND 700000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.