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4493535

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Tensui Saryo

Review score 4.4 (222 reviews)
 Japan, Gora
With a stay at Tensui Saryo in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Open Air Museum. This hotel is 4.9 mi (7.9 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets. Make yourself at home in one of the 34 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily. Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite. Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine. Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Address: 1320-276 Gora  Hakone Kanagawa 250-0408 JP

(箱根町強羅 1320-276 足柄下郡 神奈川県 250-0408 JP)

Room Type Facilities and Services Nearby Attractions Check-in Instructions
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Facilities and Services
Other Services
  • Wheelchair-accessible on-site restaurant
  • Safe-deposit box at front desk
  • Luggage storage
  • Coffee/tea in common areas
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Elevator
  • Vending machine
  • Multilingual staff
  • Wheelchair-accessible path to elevator
  • Number of coffee shops/cafes - 1
  • Designated smoking areas
  • Designated smoking areas (fines apply)
  • Wheelchair accessible (may have limitations)
  • Number of bars/lounges - 1
Things to do, ways to relax
  • Spa treatment room(s)
Internet access
  • Free WiFi
Services and conveniences
  • Parking (limited spaces)
  • Free self parking
Nearby Attractions
Check-in Instructions
check-in

start time: 3:00 PM
end time: 6:00 PM

check-out

check-out time: 10:00 AM

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Notice
The front desk is open daily from 8 AM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Other Fee
Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.
Optional
  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
General Information
  • Unicode Support
  • Cashless transactions are available
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children not allowed
Pet Policy
  • Pets not allowed
On-site Payment Methods
  • UnionPay
  • Debit cards not accepted
  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa
  • Cash not accepted