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4493535

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Banyan Tree Puebla

Excellent 9.2 (739 reviews)
 Mexico, Puebla Historic Center
With a stay at Banyan Tree Puebla, you'll be centrally located in Puebla, within a 5-minute drive of Zócalo de Puebla and Centro Expositor. This family-friendly hotel is 11.4 mi (18.4 km) from Africam Safari and 1.8 mi (2.9 km) from Puebla Cathedral. Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to noon for a fee.

Address: 10 Norte #1402 Col. Barrio del Alto Puebla PUE 72000 MX

Room Type Facilities and Services Nearby Attractions Check-in Instructions
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Facilities and Services
Other Services
  • Concierge services
  • Babysitting or childcare (surcharge)
  • Luggage storage
  • Elevator
  • Terrace
  • Pool sun loungers
  • Garden
  • Number of restaurants - 3
  • Snack bar/deli
  • Pool umbrellas
  • Conference space size (feet) - 4951
  • Breakfast available (surcharge)
  • Banquet hall
  • Wedding services
  • Conference space size (meters) - 460
  • Library
  • Rooftop terrace
  • Food and water bowls
  • Smoke-free property
  • Free newspapers in lobby
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Number of outdoor pools - 1
  • Accessible airport shuttle
  • Number of coffee shops/cafes - 1
  • Number of bars/lounges - 2
Things to do, ways to relax
  • Spa treatment room(s)
  • Full-service spa
  • Spa services on site
  • 24-hour fitness facilities
  • Fitness facilities
Services and conveniences
  • Valet parking (surcharge)
  • Dry cleaning/laundry service
Access
  • Meeting rooms
  • Conference space
Internet access
  • Free WiFi
Accessibility
  • Wheelchair accessible path of travel
Getting around
  • Airport transportation (surcharge)
Nearby Attractions
Check-in Instructions
check-in

start time: 3:00 PM
end time: midnight

check-out

check-out time: 12:00 PM

Min Age for Check-in： 18
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Guests are required to show a photo identification and credit card upon check-in.
Guests can request an airport transfer for an additional cost. Please contact the property directly for further details.
Please note that all Special Requests are subject to availability and additional charges may apply.
Notice
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Other Fee
Optional
  • Fee for local cuisine breakfast: approximately MXN 475 to 1000 for adults, and MXN 475 to 999 for children
  • Airport shuttle fee: MXN 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: MXN 220.00 per day
  • Pet fee: MXN 1260 per pet, per day
  • Rollaway bed fee: MXN 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Before You Go
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
General Information
  • Essential workers only - NO
  • Professional property host/manager
  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
Pet Policy
  • Pet max weight (per pet) in kg is
  • Pet max weight (per pet) in lb is
  • Maximum number of pets per room
  • Pets allowed
On-site Payment Methods
  • Debit cards not accepted
  • American Express
  • Mastercard
  • Visa
  • Cash not accepted