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Shangri-La Dubai

Exceptional 9.6 (1646 reviews)
 United Arab Emirates, Trade Center
With a stay at Shangri-La Dubai, you'll be centrally located in Dubai, a 4-minute drive from Dubai Aquarium & Underwater Zoo and 5 minutes from Dubai Mall. This family-friendly hotel is 2.4 mi (3.9 km) from Burj Khalifa and 8.8 mi (14.1 km) from Mall of the Emirates. Make yourself at home in one of the 302 air-conditioned rooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy international cuisine at Dunes Cafe, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. The following facilities or services will be unavailable from April 15 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools

Address: Sheikh Zayed Road P.o. Box 75880 Dubai 0000 AE

(طريق الشيخ زايد ص.ب 75880 دبي 0000 AE)

Room Type Facilities and Services Nearby Attractions Check-in Instructions
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Facilities and Services
Other Services
  • Elevator
  • 24-hour front desk
  • Yoga classes/instruction on site
  • Comprehensive recycling policy
  • Banquet hall
  • Luggage storage
  • Number of restaurants - 1
  • Energy-saving switches
  • Free wired internet
  • Proposal/romance packages available
  • Number of bars/lounges - 1
  • Racquetball/squash on site
  • Couples/private dining
  • Reusable cups only
  • Terrace
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Biodegradable/compostable straws
  • Number of poolside bars - 1
  • Vegetarian menu options available
  • Comprehensive food waste policy
  • Steam room
  • Locally-sourced food on site (80% or more)
  • Stair-free path to entrance
  • Double-glazing on all windows
  • Tours/ticket assistance
  • Sauna
  • Smoke-free property
  • Breakfast available (surcharge)
  • Pool sun loungers
  • Wheelchair-accessible meeting spaces/business center
  • Water-efficient showers only
  • Fitness classes on site
  • Elevator door width (inches) - 43
  • Locally-owned & organized tours & activities
  • Tennis on site
  • Pilates classes on site
  • Wheelchair-accessible fitness center
  • Multilingual staff
  • Laundry facilities
  • Concierge services
  • Safe-deposit box at front desk
  • LED light bulbs
  • Number of outdoor pools - 1
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (may have limitations)
  • No single-use plastic straws
  • Babysitting or childcare (surcharge)
  • Number of indoor pools - 1
  • Tennis lessons on site
  • Hair salon
  • Business center
  • Outdoor tennis courts - 1
  • Golfing nearby
  • Elevator door width (centimeters) - 109
  • No accessible shuttle
  • Well-lit path to entrance
  • Gift shops or newsstand
  • Showcase for local artists
  • Number of accessible parking spaces - 2
  • No single-use plastic water bottles
  • Water-efficient toilets only
  • Vegetarian breakfast available
  • Free newspapers in lobby
  • Wheelchair-accessible lounge
Services and conveniences
  • Parking onsite
  • Free self parking
  • Free valet parking
  • Dry cleaning/laundry service
  • Electric car charging station
Internet access
  • Internet access
  • Free WiFi
Things to do, ways to relax
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Children's pool
  • Full-service spa
  • Fitness facilities
Access
  • Meeting rooms
Getting around
  • Airport transportation (surcharge)
  • Airport transportation
Accessibility
  • Wheelchair accessible parking
Nearby Attractions
Check-in Instructions
check-in

start time: 2:00 PM
end time: 5:30 AM

check-out

check-out time: 12:00 PM

Min Age for Check-in： 21
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
Breakfast, lunch, and dinner is available at an additional charge per person. Rates and times may vary depending on the day or type of meal. Please contact the property for more information.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
The property has a strict no-party policy.
The property reserves the right of admission. Accommodation can be denied to guests posing as married couples if suitable ID proof is not presented at the time of check-in.
In view of the current situation, Horizon Club services will be provided as below:
Breakfast is served in Dunes Cafe from 06:00 AM to 10:30 AM.
Horizon lounge is open from 01:00 PM to 11:00 PM
The property's Horizon Gym and indoor pool will be closed between July 27, 2021 and August 05, 2021.
Notice
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.
Other Fee
Mandatory

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional
  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Before You Go
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
General Information
  • Car required
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Professional property host/manager
Pet Policy
  • Pets not allowed
  • Service animals not allowed
On-site Payment Methods
  • Debit cards
  • American Express
  • Carte Blanche
  • Discover
  • Mastercard
  • Visa
  • Cash