Hello,
①Check-in after 21:00 We afraid that we don't accept check-in after 21:00. Please look for other hotel if you want to check-in after 21:00.If it exceeds 21:00, only for guests who contact us in advance, we can wait for you for an additional charge of 5,000 yen for every 30 minutes. Since we will not respond except for emergencies, we need to arrange for other personnel to work overtime at the counter after 21:00, so please understand. If you arrive at the check-in counter after 22:30, our staff will have a limited number of transportation to go home. We are very sorry, but in addition to the additional charge for every 30 minutes, we will charge you 30,000 yen for our staff's taxi expenses.（ex. If you arrived at22:30→5,000yen×4＋30,000yen＝50,000yen) In order to avoid this happening, please arrive at our facility and check in by 20:50. If you don't have a phone number registered, or if we can’t contact you at all, please come the next day during 14:00-21:00 if you have more than 2 nights reservation. We can't wait after 21:00 in such cases, also no refunds for accommodation fees.
②We don't store baggage before check-in time and after check-out Please understand. (You can store your luggage from 14:30 after checking-in procedure)
Garbage segregation
At this facility, cooperate with garbage segregation by providing guidance for the sustanable society in Kyoto.
There are four types: burnable garbage, plastic (vinyl), recyclable waste from cans and PET bottles, and recycled paper.
Dirty plastic trash shold be cleaned. If the guest do not clean it by themselves, the staff will take a picture of the garbage, clean it and sort it, so an additional cost of 3,000 yen will be charged.
The property kindly ask for understanding and cooperation with property. The property staff will carefully explain on the day of the stay.
The guest check a detailed manual sent to the guest once the reservation is confirmed.
The property have trash cans in public space on the first floor too.
If the guests arrive in Japan at the check-in day
Due to the recent increase in the number of tourists visiting Japan, the waiting time for immigration inspection and baggage collection may also be extended.
The total time required to complete all immigration procedures and purchase tickets might take the guest more than 90 minutes.
Check-in counter is closed from 09:00PM, the guest will be charged an overtime fee if the guest come to check-in after this time. Therefore, the guest needs to plan the time required for transportation to Kyoto.
If the guest take JR Narita Express from Narita Airport to Shinagawa Station, it will take about 1hour, and then transfer from Shinagawa station by Shinkansen (HIKARI) to Kyoto Station, and it will take about 2hours 35min (passengers with JR PASS can only take the Shinkansen hikari train). The last train that can be caught is the Narita Express from Narita Airport at 04:20PM, arriving at Shinagawa at 05:29PM, and then take the HIKARI No. 657 train from Shinagawa at 05:40PM, arriving at Kyoto Station at 08 :12.
If you take the HARUKA train from Kansai Airport to Kyoto Station, it will take about 1 hour 20 minutes to 1 hour 40 minutes.
The last train that can be caught is the HARUKA No.50 train at 07:16PM and arrives at Kyoto Station at 08:32PM.
It takes about 15 to 20 minutes by walking from Kyoto Station to check-in counter of hotel with the luggage.
Our facility will not provide the cleaning service during the stay
Towels, amenities, etc. are provided free of charge. The guest needs to bring used items to the reception and replace them by themselves. We also lend a Dyson handy vacuum cleaner and iron to those who wish to clean by themselves.
The neighborhood is very quiet. This facility is ideal for the customers who want to enjoy a quiet stay. It is not suitable for the guest who have parties and make noise.
In addition, the entire facility is non-smoking, and smoking is prohibited right outside of the hotel by law too. Thank you for your understanding.
When making a reservation, the guest need to register the phone number. Check-in time restrictions are listed below. The property will contact the guest by phone as the closing time approaches.
➤The neighborhood is very quiet. This facility is ideal for the customers who want to enjoy a quiet stay. It is not suitable for people who have parties and make noise. In addition, the entire facility is non-smoking, and smoking is prohibited right outside of the hotel by law too. Thank you for your understanding.
➤We kindly ask you to register your telephone number to make a reservation. Please note the check-in time restrictions below and we will call you to confirm when the reception closing time is approaching. ➤Our facility will not provide the cleaning service during your stay Towels、 amenities, etc. are provided free of charge. Please bring your used items to the reception and replace them by yourself. We also lend a Dyson handy vacuum cleaner and iron to those who wish to clean by yourself.
➤Garbage segregation At this facility、 we cooperate with garbage segregation by providing guidance for the sustainable society in Kyoto. There are four types: burnable garbage、 plastic (vinyl), recyclable waste from cans and PET bottles, and recycled paper. Dirty plastic trash shold be cleaned. If you do not clean it by yourself, our staff will take a picture of the garbage, clean it and sort it, so an additional cost of 3,000 yen will be charged.
【提醒您】 加床規定依房型而異，請查看各房型的人數限制瞭解詳細規定。
歡迎兒童入住。
在不加床之情況下可免費與大人同住。
住客人數超過限制時，需另付加床費用。
必須加床，並加收額外費用。
